As we all sadly know, auto body repair can be one of life's most maddening ordeals -- you get treated like a number, your calls and emails aren't returned, your estimate gets blown sky high, and the estimated time to repair...well...just triple or quadruple it.
That is, unless you're dealing with Cantin Collision.
In 55+ years of driving, I have never had such a positive repair experience!
Steve took my call and set up my appointment in under two minutes. When I arrived for the appraisal, Brendan could not have been more helpful, professional, courteous or thorough. Even when he told me the work would be done in a week once they had the parts (a matter of just a few days), I believed him. And, sure enough, he delivered. In fact, the car was done in four working days. And the work itself was exquisite! My Honda CR-V looked like it had just come off the showroom floor!
They even handled my car rental at Enterprise -- both pickup and drop-off -- flawlessly. (Special thanks to Lori for this and for managing all the administrative details on this and my other paperwork. She was terrific.)
Suffice it to say, Brendan and his team at Cantin have earned both my business and my respect (although I'm not eager to have another accident anytime soon!). In an industry filled with charlatans and incompetents, they shine like a star. Your experience, I'm confident, will reflect mine.
Eliza Parrish